Jobs

The System IT Engineer implements technical customer solutions and provides technical support to customers either on site or remotely.
We are looking for a full time talented engineer to join our support team to provide the best installation and support for our products.

What you will do:

• • Give world-class support to worldwide customers
  • Work closely with developers, troubleshooting, bug-fixing, and issue-tracking
  • Engage directly with customers, make sure they’re happy, loving us and our products. Our frontline engineers tend to send 50+ replies per day
  • Involve yourself with product development, using your insight of customer’s issues and use cases

You are:

• • Technical, a passionate problem-solver with a customer-centric mindset
  • Organized, resourceful and responsive, because you’ll be working remotely, at home or wherever suits you best
  • Flexible or do what’s necessary to help our customers

You’ll show us:

• • A proven track record in technical support
  • In-Depth knowledge of Linux-based operating systems and services
  • Experience with RPM-based distributions such as CentOS, Red Hat, Ubuntu PostgreSQL, Windows Server, AD, LDAP, …
  • Strong analytical, debugging and problem-solving abilities
  • FR/NL with excellent written English

We’ll give you:

• Great opportunity for professional development within a dynamic company
• Interesting and challenging projects
• Work with long-term employment on a full-time basis under contract
• Challenging tasks
• Knowledge exchange

What are you waiting for? Talk to us and make this a win-win for you and us. We need you to make the next move. Apply now!

We are looking for a qualified Community manager to join our marketing team! If you are a self-driven and ambitious tech-savvy professional, we would love to meet you! We are expecting you to be  experienced in social media, PR and promotional events.

Our marketing specialist will be responsible for managing and handling communications for Evercom products. Community Managers are involved in various activities such as communications, PR, social media, events, and content creation.

Community Manager duties and responsibilities:

• • Set, plan and implement social media and communication campaigns and strategies
  • Provide engaging text, image and video content for all social media and professional accounts
  • Respond to customers in a timely manner
  • Monitor, track and report on feedback and online reviews
  • Organize and manage events to boost brand awareness
  • Coordinate with Marketing, PR and Communications teams
  • Liaise with Development and Sales departments
  • Respond to customers in a timely manner
  • Build relationships with customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Community Manager requirements:

• • Proven work experience as a community manager or similar role
  • Experience planning and leading community initiatives
  • Ability to identify and track relevant community KPIs
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Hands on experience with social media management
  • Ability to interpret website traffic
  • Knowledge of online marketing
  • Attention to detail, critical-thinker and problem-solver
  • BSc degree in Marketing or relevant field
  • FR/NL/EN

We’ll give you:

• Great opportunity for professional development within a dynamic company
• Interesting and challenging projects introducing new products
• Work with long-term employment on a full-time basis under contract
• Challenging tasks

What are you waiting for?   Talk to us and make this a win-win for you and us. We need you to make the next move. Apply now!