Cloud based Monitoring & Call Analytics solution for Microsoft Teams
Designed for small, medium and large companies through a secured access.
Provides dedicated statistics and detailed reports to supervise the activity on Auto Attendant & Call Queues.
Delivers specialized reports from the Agent’s perspective to monitor their performance and asses their efficiency.
MoYoBi is able to manage from 1 to +1000 customers on one platform. Each customer can handle 10 to +100.000 users with an easy license management system that is always the last & up-to-date version. We guarantee a dedicated support access.
New Reporting Designs including Predefined Widgets
Comprehensive filtering, graphical representation of data, fully automated reports generation and e-mail delivery to the relevant people
Dedicated AA, CQ & HG Statistics Reports
Dedicated Reports for Auto Attendants & Call Queues.
Dynamic Dashboard including different widgets types
Microsoft Teams Historical Dashboard
solution gives users the option to obtain statistics on auto-attendant / queue / agent performance, such as: answered or missed opportunities, caller experience and promptness
in finding a resolution for incoming requests.
Evercom S.R.L – Founded in 1984 in Brussels, the heart of Europe. Evercom distributes telecommunication solutions all over the world.
Rue de la Fusée 64
B-1130 Brussels Belgium
Contact Europe : +32 2 726 84 14
Contact US: +1 332 282 0950
VAT BE 0426.208.102 – RPM Brussels
