Looking for very simple license modelsprice based on number of usersprice based on number of CQ's ?
About
Cloud based Monitoring & Call Analytics solution for Webex Calling
Designed for small, medium and large companies through a secured access.
Provides dedicated statistics and detailed reports to supervise the activity on Auto Attendants, Call Queues and Hunt groups.
Delivers specialized reports from the Agent’s perspective to monitor their performance and asses their efficiency.
aaS Solution for Monitoring & Call Analytics for Webex Calling
- 1Full Webex Calling integration using newest call history API
- 2Easy to configure with Few clicks & credentials
- 3Automatic synchronizing with Webex Hub Directory using API
- 4Getting full usage & details for Users, Hunt Groups, Call Queues and Auto Attendants
- 5Capacity to Integrate multiple Webex Hubs in one MoYoBi system
Powered aaS complete solution
MoYoBi is able to manage from 1 to +1000 customers on one platform. Each customer can handle 10 to +100.000 users with an easy license management system that is always the last & up-to-date version. We guarantee a dedicated support access.
New Reporting Designs including Predefined Widgets
Comprehensive filtering, graphical representation of data, fully automated reports generation and e-mail delivery to the relevant people
Dedicated AA, CQ & HG Statistics Reports
Dedicated Reports for Auto Attendants, Call Queues and Hunt Groups.
Dynamic Dashboard including different widgets types
Webex Calling Historical Dashboard
solution gives users the option to obtain statistics on Auto Attendant / Call Queue / Hunt Groups / agent performance, such as: answered or missed opportunities, caller experience and promptness
in finding a resolution for incoming requests.
Cloud Licensing
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A smart way to manage Subscription & Perpetual MoYoBi licenses for all your customers in a centralized view
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A secured & online license consumption including status dashboards
