MoYoBi for zoomphone

Looking for ?

About

Cloud based Monitoring & Call Analytics solution for Webex Calling

Designed for small, medium and large companies through a secured access.

Provides dedicated statistics and detailed reports to supervise the activity on Auto Attendants, Call Queues and Hunt groups.

Delivers specialized reports from the Agent’s perspective to monitor their performance and asses their efficiency.

An innovative licensing portal to manage MoYoBi Cloud Licensing.
 

aaS Solution for Monitoring & Call Analytics for zoomphone

  • Full zoomphone integration using call logs API

  • Easy to configure with Few clicks & credentials

  • Automatic synchronizing with zoom Directory using API

  • Getting full usage & details for Users, Call Queues and Auto Receptionists

  • Capacity to Integrate multiple zoomphone tenants in one MoYoBi system

Powered aaS complete solution

MoYoBi is able to manage from 1 to +1000 customers on one platform. Each customer can handle 10 to +100.000 users with an easy license management system that is always the last & up-to-date version. We guarantee a dedicated support access.

New Reporting Designs including Predefined Widgets

Comprehensive filtering, graphical representation of data, fully automated reports generation and e-mail delivery to the relevant people

Dedicated AA, CQ & HG Statistics Reports

Dedicated Reports for Auto Receptionists & Call Queues.

Dynamic Dashboard including different widgets types

zoomphone Historical Dashboard
solution gives users the option to obtain statistics on auto receptionist / queue / agent performance, such as: answered or missed opportunities, caller experience and promptness
in finding a resolution for incoming requests.

MoYoBi

Cloud Licensing