 
															About
Cloud-based solution designed to enhance management, monitoring and call analytics for Microsoft Teams.
The Teams Voice Management module offers a provisioning suite of tools for managing user policies and Direct Inward Dialing (DID) numbers, now with enhanced automation to significantly reduce the workload on your IT team.
Implementing a call queue management system can streamline processes and improve efficiency by allowing non-administrative employees to make specific changes to auto attendant and call queue configurations.
Provides dedicated statistics and detailed reports to supervise the activity including Real-Time KPI’s on Auto Attendants, Call Queues, Agents and Users.

aaS Solution for Management, Monitoring & Call Analytics for Microsoft Teams
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						Full Teams integration using the last Graph API’s
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						Easy to configure with Few clicks & credentials
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						Supporting Operator Connect, Direct Routing & Calling Plan
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						Automatic synchronizing with Azure AD
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						Provisioning solution including a DID Management tool
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						Schedule AA&CQ configuration elements, including personalized voice messages, precise opening and closing dates, and top-tier agents assignment
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						Getting full usage & details for Users, Call Queues and Auto-Attendant
 
				 
															