Cloud based Managing, Monitoring & Call Analytics solution for Webex Calling
Designed for small, medium and large companies through a secured access.
Provides dedicated statistics and detailed reports to supervise the activity on Auto Attendants, Call Queues and Hunt groups.
Delivers specialized reports from the Agent’s perspective to monitor their performance and asses their efficiency.
MoYoBi is able to manage from 1 to +1000 customers on one platform. Each customer can handle 10 to +100.000 users with an easy license management system that is always the last & up-to-date version. We guarantee a dedicated support access.
New Reporting Designs including Predefined Widgets
Comprehensive filtering, graphical representation of data, fully automated reports generation and e-mail delivery to the relevant people
Dedicated AA, CQ & HG Statistics Reports
Dedicated Reports for Auto Attendants, Call Queues and Hunt Groups.
Dynamic Dashboard including different widgets types
Webex Calling Historical Dashboard
solution gives users the option to obtain statistics on Auto Attendant / Call Queue / Hunt Groups / agent performance, such as: answered or missed opportunities, caller experience and promptness
in finding a resolution for incoming requests.
Evercom S.R.L – Founded in 1984 in Brussels, the heart of Europe. Evercom distributes telecommunication solutions all over the world.
Rue de la Fusée 64
B-1130 Brussels Belgium
Contact Europe : +32 2 726 84 14
Contact US: +1 332 282 0950
VAT BE 0426.208.102 – RPM Brussels
