NEWS
MoYoBi includes now powerful SLA metrics Reports & Dashboards for your CQ’s and AA’s. Using standard Teams features such as CQ & AA, MoYoBi is able to provide you with performance indicators as if you were running a Call Center. Ask us for a demo at to see how easy and fast it is to […]
Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications. In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such […]
Capture the communications that matter. Comply with regulations,avoid reputation damage and financial penalties, andimprove operational performance. Controlling and processing and maintaining records of recorded communications data is a key consideration for complying with GDPR, which came into effect on 25th May 2018. Red Box gives you a set of tools to build into your data management processes, in full support of your compliance obligations. […]
Red Box offers products for recording, agent quality and performance enhancement, and for incident reconstruction. They are simpler, smarter and genuinely scalable – due mainly to our unique frame-based technology. Everything is highly manageable. You need only one server, saving cost and space. And you can use your own hardware and operating system. We can […]
PhonEX ONE is MIND CTI´s leading call accounting and internal billing solution for enterprises. PhonEX ONE provides tools to monitor, budget and manage voice traffic in order to achieve maximum control over telecommunication expenses. PhonEX ONE delivers one unified invoice system for all voice communication expenses: traditional telephony, IP telephony systems, mobile, fax and data […]
Licences available for 20, 50, 100, 200 & 400 extensions. Native WEB and including MS SQL Express 2008 R2. Includes up to 2 Data Sources. Virtualization environment accepted & running as a service. No optional modules like Traffic, Guard, Hotel & Budget available (only PhonEX ONE. Limited to AASTRA, AVAYA IP OFFICE, CISCO CCME, SIEMENS, […]