Summary

2Ring GADGETS for Cisco Finesse is a vital extension for all Cisco Finesse deployments. Offered in two bundles – STANDARD and ENHANCED, the gadgets are a solution of great value especially if you are looking to integrate Cisco Contact Center with multiple information systems, improve collaboration among agents, and connect remote experts and back office workers to agents and thus to customers with the goal of improving customer satisfaction, comfort and first call resolution.

The solution is available to all contact centers using Cisco Finesse for Cisco Unified Contact Center Express v10, V11 + and Enterprise (UCCE) v9+ (including Packaged UCCE).