MIND CTI and PeterConnects Carry Out Detailed Insights in Telecom and Media Use Data of the PeterConnects products can now be seamlessly analyzed in MIND CTI’s PhonEX ONE Unified Communications analytics solution. Maassluis, April 17, 2018 – PeterConnects, a communication software supplier for Cisco and Microsoft and MIND CTI, a leading provider of unified communications analytics and […]
Capture the communications that matter. Comply with regulations,avoid reputation damage and financial penalties, andimprove operational performance. Controlling and processing and maintaining records of recorded communications data is a key consideration for complying with GDPR, which came into effect on 25th May 2018. Red Box gives you a set of tools to build into your data management processes, in full support of your compliance obligations. […]
Summary 2Ring GADGETS for Cisco Finesse is a vital extension for all Cisco Finesse deployments. Offered in two bundles – STANDARD and ENHANCED, the gadgets are a solution of great value especially if you are looking to integrate Cisco Contact Center with multiple information systems, improve collaboration among agents, and connect remote experts and back […]
Summary 2Ring DASHBOARDS & WALLBOARDS is a software solution that empowers business users and supervisors to deliver information in real-time to every screen needed. A screen doesn’t only mean large plasma screens in contact centers and break-rooms, the individual workstations of agents, supervisors, or even managers who are not part of the contact center, but a screen also means […]